Thibodaux Regional Health System is proud to announce that it has received
the Healthgrades 2018 Outstanding Patient Experience Award™. This award places Thibodaux Regional in the
Top 5% in the nation and the
only hospital in Louisiana who has earned this distinction
11 years in a row.
Healthgrades, the leading online resource for comprehensive information
about physicians and hospitals, evaluated over 3500 hospitals nationwide.
Healthgrades assesses hospital performance by applying a scoring methodology
to 10 patient experience measures, using data collected from a 32-question
patient experience survey of the hospital’s own patients. The survey
questions focus on patients’ perspectives of their care in the hospital
with topics that range from cleanliness and noise levels in patient rooms
to factors such as pain management and responsiveness to patients’
needs. The measures also include whether a patient would recommend the
hospital to friends or family.
“Patient experience surveys offer important insights about hospitals
and their commitment to providing patients with outstanding experience,
and furthermore, consumers value that information when making care decisions,”
said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “Hospitals
that have received the Healthgrades 2018 Outstanding Patient Experience
Award have received high marks from their most important stakeholders—the
patients themselves.”