Thibodaux Regional Health System is proud to announce that Press Ganey
Associates has awarded the hospital a Summit Award for both Inpatient
and Outpatient services. The Summit Award recognizes top performing hospitals
that sustain the highest level of patient satisfaction for three or more
consecutive years. The Press Ganey Summit Award is the health care satisfaction
industry’s most coveted symbol of achievement. Thibodaux Regional
is the only general acute care hospital in Louisiana to receive this prestigious honor.
"Data shows us that reaching the 95th percentile is incredibly hard,
but maintaining that performance for three consecutive years truly separates
the great facilities in our data base,” said Jeffrey Thompson, Improvement
Manager with Press Ganey Associates. “Thibodaux Regional is one
of only 13 general acute care hospitals to receive the Summit Award for
Inpatient and one of only 16 Outpatient facilities from across the country
to win the award. This is quite amazing considering Press Ganey partners
with nearly 2100 hospitals on the Inpatient side and close to 1400 for
Outpatient services.”
“The dedication by the entire Thibodaux Regional team, from senior
leadership to frontline staff, truly exemplifies what patient centered
care is about,” continued Thompson.
“We take great pride in the fact that Thibodaux Regional has achieved
this notable recognition from Press Ganey. It is a tribute to our Board
of Commissioners, Physicians, Administration, and Staff,” said Greg
Stock, CEO of Thibodaux Regional Health System. “Receiving this
coveted award validates our efforts and confirms our ability to deliver
quality health care in a compassionate manner and to continually provide
patients with a consistent, positive experience.”
About Press Ganey Associates
Recognized as a leader in performance improvement for 25 years, Press Ganey
partners with more than 10,000 health care organizations to create and
sustain high performing organizations, and, ultimately, improve the overall
health care experience. The company offers a comprehensive portfolio of
solutions to help clients operate efficiently, improve quality, increase
market share and optimize reimbursement. Press Ganey works with clients
from across the continuum of care – hospitals, medical practices,
home health agencies and other providers – including 50% of all
U.S. hospitals. For more information, visit
www.pressganey.com.
About Thibodaux Regional Health System
Thibodaux Regional Health System, a 185-bed acute care facility, provides
inpatient and outpatient care for the people of Lafourche and seven surrounding
parishes. Highly specialized services offered include Heart Surgery, Medical
and Radiation Oncology, Neurology, Neurosurgery, Orthopedic Surgery, Sports
Medicine, Plastic and Reconstructive Surgery, General, Laparoscopic, and
Bariatric Surgery, Pulmonology, Rheumatology, Women’s Services,
Sleep Disorders, Behavioral Health, and Inpatient and Outpatient Physical
Rehabilitation Services.
Nationally recognized for quality care and service, Thibodaux Regional
has been named a Distinguished Hospital by J.D. Power and Associates and
has been honored with the Press Ganey Summit Award for high levels of
patient satisfaction. For more information, visit
www.thibodaux.com.
A celebration commemorating Thibodaux Regional Health System’s receipt
of the Summit Awards was held June 21, 2011 at Thibodaux Regional. Pictured
receiving the award from Jeffrey Thompson, Improvement Manager with Press
Ganey Associates is Jacob Giardina, Chairman, Board of Commissioners,
Dr. Donald Ayo, Member, Board of Commissioners, Steve Gaubert, CFO, Thibodaux
Regional, Dr. Henry Peltier, Chief of Medical Staff, Camile Richard, Imaging
Director, Anne Guidry, Laboratory Director, Dr. Jody Plaisance, Vice-Chairman,
Board of Commissioners, Allison Robichaux, RN, Med/Surg, Ashley Becnel,
RN, Med/Surg, Daniel Cavell, Member, Board of Commissioners, Thompson,
and Greg Stock, CEO, Thibodaux Regional.